This course introduces internal auditing for ISO 9001:2015, it provides delegates with an understanding of how to audit an effective Quality Management System using theory and group exercises.You will gain the knowledge and confidence to perform a successful audit and ensure best practices are met across your business.
An introduction to Quality Management Systems
Management of internal audit schedules and reports
Preparation of internal audits check-lists
Process-based auditing techniques
Implementing and following up corrective actions
What will you be covering?
What makes an effective QMS
How to perform a process-based audit
How to identify possible improvements
How to identify and eliminate potential problems
How to help stop waste and loss
The checks that are needed to ensure that previously identified problems have been corrected
Personnel involved in conducting internal quality audits from both the manufacturing and service(including banking and finance, logistics, healthcare, government and public service) sectors.
This course is designed to meet the requirement of competent auditors referred in ISO 19011. The course includes class room sessions coupled with syndicate group exercises to enhance delegate participation to achieve learning objectives.
All delegates should have reasonably good understanding on quality management principles, concepts & basic requirements of ISO 9001:2015
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